Terms of service

1. General Information

SanDots (“we,” “our,” “us”) operates this online store. By purchasing from our shop, you agree to our Terms & Conditions.

2. Products

• All product descriptions, prices, and availability are subject to change without notice.
• Colors may vary slightly due to monitor settings.

3. Orders & Payments

• Orders are confirmed once payment is successfully processed.
• We reserve the right to cancel or refuse any order (e.g., suspected fraud).

4. Shipping

• Processing time: 1–5 business days.
• Shipping times vary by country (see Shipping & Returns Policy).
• We are not responsible for customs delays, import duties, or lost packages caused by postal carriers.

5. Returns & Refunds

• All sales are final.
• Refunds/replacements are only issued for damaged, defective, or incorrect items (see Shipping & Returns Policy).

6. Intellectual Property

• All artwork, designs, and content are the property of SanDots Atelier.
• You may not copy, reproduce, or resell our products or images without permission.

7. Liability

• We are not responsible for indirect damages or losses related to product use or delayed delivery.

8. Governing Law

• These Terms are governed by the laws of Malaysia, where SanDots is based.